We ship world wide! We use USPS for all of our shipments. Your final shipping costs will show in your shopping cart before you confirm your payment. Please, contact us if you have any questions about international or domestic shipping! If your address shows "unconfirmed" on our merchant account, we might contact you for additional information. This is our way to secure shipments and protect our customers for unauthorized credit card purchases.

For international purchases we accept credit cards or PayPal only! Make sure you know the customs rules of your country before ordering!

For Military discount contact us before purchasing!!

Cloudberry Market offers the following Returns Policy:

Returns must be postmarked within 14 days of receipt.

All of our domestic items are sent via USPS First Class or USPS Priority mail with delivery confirmation and insurance unless otherwise informed. Although we pack items carefully and check all merchandise for defects and damage prior to shipment, it is the buyers’ responsibility to check the product upon arrival to make sure it is free of any defects that might have occurred during the shipping. In the unlikely event that, despite our efforts, your order does arrive damaged, you must please take the entire order (all contents and all original packing material) to your local UPS or U.S. Post Office to file a claim. They will send the claim to us for processing. Please do not repack and do not mail the damaged items back to us. This will void the U.S. Post Office insurance and we will not be able to give you a refund.

If you just want to return item, have it shipped back to us postmarked with 14 days of receipt and we will refund the product. (Shipping costs not included.)

Items shipped internationally may be subject to duties or customs fees. These charges are to be paid by purchaser at the time of receipt of merchandise. Any item shipped internationally and damaged, purchaser agrees to pay duties and customs fees both for in transit to purchaser and return of goods. Transit times are to a customers country, we cannot assure transit times in foreign countries. Standard International shipping DOES NOT have real time tracking!

These charges are non refundable under any circumstance whatsoever.

We use recycled packing material as often as possible. If you need a crisp/ unused package, let us know!

Go Back